How to book an appointment

Appointments can be booked for a range of USW Support Services via Advice Zone Online.

You are advised to visit the website for the Service that you wish to access before booking an appointment.

When using Advice Zone Online you can either choose the category of the appointment you wish to have and search for available appointments or search using a keyword.

Please let us know at the time of booking if you require the appointment through the medium of Welsh or English.  Please note, it may be necessary to arrange for a simultaneous translator to be present.

The following Services can be booked via Advice Zone Online.

Careers Service

A range of appointments are available with USW Careers.

Telephone and Skype appointments available.

Disability Service

The Disability Service provides information, advice and guidance to and coordinates support for USW students who have disabilities, including physical, sensory, mental health or unseen disabilities, specific learning difficulties (e.g. dyslexia) and autism.

Telephone appointments available.

Health Service

The University Health Service is Nurse-led and is a supplement to the services provided by your GP and the NHS. You will need to register with the Health Service before booking an appointment for the first time. Search for Nurse appointment on Advice Zone Online.

Telephone appointments available.


Book an appointment with your Faculty librarian. Choose the category that corresponds to your Faculty eg Librarian - Engineering, Computing & Science.

Telephone and Skype appointments available.

Progression Advice Team

If you are struggling with your studies, the Progression team can identify the problems and work with you and your faculty to get you back on track.

Telephone and Skype appointments available.

Student Money Advice Team

Are you experiencing financial difficulties or problems with your student funding?  The Student Money Advice Team can provide information, advice and practical assistance to help you get back on track.

Telephone appointments available.

Study Skills Service

Book a Study Skills appointment to speak to an academic skills or maths tutor on a one-to-one basis. 

Telephone, Skype and email appointments are sometimes available.

Book an appointment

Counselling & Mental Health Support

We offer different types of support: counselling, mental health support, specialist mentoring, workshops, and self-help ideas. To access support, please complete the Request for Support Form.


Advice Zone Online - Cancelling Appointments

Please read your appointment rules to ensure you are cancelling your appointment within the required timeframe. 

Appointments can be cancelled via Advice Zone Online. Once logged in, select 'Appointments' and under the 'My Booked Appointments' section, select 'Cancel'.