The Welsh Government provides clear guidance of what you should do if you are ill or unwell, and have created an important information booklet for students, which we encourage you to read. You should self-isolate immediately if you have:
If you need to self-isolate as you have symptoms of coronavirus (COVID-19) or have been in contact with someone who has, then please inform your course leader if you are unable to attend any planned on-campus activity.
If you are staying with a private halls of residence, please let your accommodation helpdesk team know of your situation and they will advise you of the support they can offer whilst you self-isolate. Please phone them on the number you will have been provided at check in.
If you are living in Treforest halls of residence and are self-isolating, please contact the accommodation team on 01443 482845, who are available 24 hours a day, so they can offer any support that you may need.
There are a number of meal plans available, should you wish to use them:
These options can be purchased from our online store and are delivered to your room daily.
Students that have been contacted by Test Trace Protect (TTP), have a positive test, are awaiting results of a covid test may be eligible to apply for a free catered package for either 7 or 10 days. Details on how to order the free catered packages will be provided to you by email.
Essential maintenance will still be provided for students who are self-isolating, please email [email protected] and let us know that you are self-isolating and whether you or any of your flatmates have symptoms. Our maintenance staff will call you ahead of their visit and ask you to wait in the kitchen, while they carry out the work.
The accommodation team are providing a rubbish removal service for self-isolating flats. Please email [email protected] to request this and to ask for new bin liners/recycling bags etc. If you need to do your laundry whilst you are self-isolating, please call 01443 482845 and the accommodation team will arrange a date/time slot for you to use the laundry facilities.
We understand that this is an unsettling time for everyone. You may be worried about coronavirus and how it could affect you. Or you may have concerns about being around other people. This may feel difficult or stressful. We want to remind you that the University has a range of services to support you, and there are lots of things you can try to help your wellbeing.
The University runs a range of one-off events and activities and multi-session courses related to health and wellbeing. Now, more than ever, it is important to stay connected, healthy and engaged.
The University Chaplains are also available to offer support to all students and staff. To speak to the chaplaincy during office hours, please ring 01443 654060. To contact them outside of this time, please ring 03455 760101. Your contact details will be taken, and a chaplain will phone you back. You can also speak to a Chaplain via Skype – to request an individual Skype call or join the Chaplaincy Skype group email, please contact [email protected].
Student Minds | Student Space
Before you travel you need to check that you have the latest information and have ensured that you have undertaken all the necessary steps for your journey.