National Student Survey

National Student Survey

The National Student Survey (NSS) is open to final year undergraduate students and is your chance to have your say about your University experience. It also provides you with the opportunity to tell us how you feel things could be improved.

Why should I take part?

  • You can give honest feedback on your learning experience
  • Your feedback will be used to improve the learning experience at the University
  • The results are taken very seriously and inform the quality assurance system with regards to teaching quality
  • Results are used by prospective students to make decisions on what and where to study

More about the NSS

The NSS is a nationally recognised annual survey of final year undergraduates in the UK. The survey provides students with an opportunity to give their opinions on what they liked about their time at University as well as things they felt could have been improved.

The survey is administered by Ipsos, an independent market research agency, so answers remain anonymous at all times.

Great prizes for everyone!

For every student who completes the survey online, the University will donate £1 to its chosen charities Mental Health Matters Wales and Ty Hafan Children’s Hospice.

There are 10 prizes of £100 worth of Amazon vouchers to be awarded randomly to 10 students who enter the online survey prize draw before midnight on 30 April 2024.

Winners will be notified by email at the end of May 2024 after the survey has closed. 

How do I complete it?

You can find the NSS survey online at www.thestudentsurvey.com.

Your course leader will talk to you in advance about the survey.  On or around the 5 February, you will receive an invitation email to complete the survey from Ipsos. Later, non-respondents to the email invitation will also be contacted by post or by telephone.

What happens with the results?

The NSS results are published to help prospective students make informed decisions of where and what to study. The University and the Students’ Union also use the data to identify areas of strengths and weakness. This enables the University to focus efforts on improving the student experience for future generations of students.

Data from previous surveys is available on Discover Uni.

Data protection

Your response is anonymous, so your answers can reflect your genuine perceptions of your experience. There’s no need to worry about your contact details being passed on; they will only be used for the purposes of the NSS and are destroyed shortly after.

A message from the Deputy Vice-Chancellor

Deputy Vice-Chancellor, Donna Whitehead


"My name is Donna Whitehead and I’m the Deputy Vice-Chancellor here at USW.  

"A key focus of my role is to ensure that we are providing an outstanding experience for all our students; the feedback that we receive during this survey is incredibly important and it helps us to understand where we are doing well and where we should improve. The questions are about your experience over the duration of your studies and you will have an opportunity to feed back on key areas including the teaching, assessment and feedback and academic support you have experienced throughout your time as a student.  

"Thank you for taking the time to complete the survey."