National Student Survey

The National Student Survey (NSS) is open to final year undergraduate students and is your chance to have your say about your University experience. It also provides you with the opportunity to tell us how you feel things could be improved.

Why should I take part?

  • You can give honest feedback on your learning experience
  • Your feedback will be used to improve the learning experience at the University
  • The results are taken very seriously and inform the quality assurance system with regards to teaching quality
  • Results are used by prospective students to make decisions on what and where to study

More about the NSS

The NSS is a nationally recognised annual survey of final year undergraduates in the UK. The survey provides students with an opportunity to give their opinions on what they liked about their time at University as well as things they felt could have been improved.

The survey is administered by Ipsos MORI, an independent market research agency, so answers remain anonymous at all times.

Great prizes for everyone!

For every student who completes the survey online, the University will donate £1 to Llamau.

All students who are eligible for the survey will be in with a chance of winning one of four £250 Amazon vouchers provided by the University.

Winners will be notified once the survey closes (May 31st 2020).

How do I complete it?

You can find the NSS survey online at

On or around the 13th of February, you will also receive an invitation email to complete the survey by Ipsos MORI. Later, non-respondents will be contacted by post or by telephone.

What happens with the results?

The NSS results are published to help prospective students make informed decisions of where and what to study. The University and the Students’ Union also use the data to identify areas of strengths and weakness. This enables the University to focus efforts on improving the student experience for future generations of students.

Data from previous surveys is available on Discover Uni.

Data protection

Your response is anonymous, so your answers can reflect your genuine perceptions of your experience. There’s no need to worry about your contact details being passed on; they will only be used for the purposes of the NSS and are destroyed shortly after.

A message from the Pro Vice Chancellor

My name is Martin Steggall and I’m currently the Pro Vice Chancellor leading Learning, Teaching and the Student Experience here at USW.  

My role focuses on ensuring that we strive to give you the best possible experiences whilst you’re at the University and this is why your response to this survey is so important in ensuring that we know how you feel about your experience, whether this be in the classroom or through course and social activities. 

The University implemented a Student Experience Plan, in conjunction with the student body, a few years ago and we all hope this has had a positive impact.  In implementing the plan, knowing how you feel is vitally important in shaping how we take developments forward, particularly for future students but also as a reflection of your time here.  

I look forward to receiving your anonymous responses within the NSS, all of which will be individually read by me. Thanks for taking the time to complete the survey.