National Student Survey

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The National Student Survey (NSS) is open to final year undergraduate students and is your chance to have your say about your University experience. It also provides you with the opportunity to tell us how you feel things could be improved.

Why should I take part?

  • You can give honest feedback on your learning experience
  • Your feedback will be used to improve the learning experience at the University
  • The results are taken very seriously and inform the quality assurance system with regards to teaching quality
  • Results are used by prospective students to make decisions on what and where to study

More about the NSS

The NSS is a nationally recognised annual survey of final year undergraduates in the UK. The survey provides students with an opportunity to give their opinions on what they liked about their time at University as well as things they felt could have been improved.

The survey is administered by Ipsos MORI, an independent market research agency, so answers remain anonymous at all times.

Great prizes for everyone!

For every student who completes the survey online, the University will donate £1 to charity.

All students who are eligible to complete the survey will be in with a chance of winning one of ten £100 Amazon vouchers provided by the University. A cash alternative cannot be substituted for the prize.

Winners will be notified by email on 14th May 2021 after the survey has closed. 


How do I complete it?

You can find the NSS survey online at www.thestudentsurvey.com.

On or around the 8th of February, you will receive an invitation email to complete the survey from Ipsos MORI. Later, non-respondents to the email invite will also be contacted by post or by telephone.

What happens with the results?

The NSS results are published to help prospective students make informed decisions of where and what to study. The University and the Students’ Union also use the data to identify areas of strengths and weakness. This enables the University to focus efforts on improving the student experience for future generations of students.

Data from previous surveys is available on Discover Uni.

Data protection

Your response is anonymous, so your answers can reflect your genuine perceptions of your experience. There’s no need to worry about your contact details being passed on; they will only be used for the purposes of the NSS and are destroyed shortly after.

A message from the Pro Vice Chancellor

My name is Martin Steggall and I’m the Pro Vice Chancellor for Research and Student Experience here at USW.  

One aspect of my role focuses on ensuring that we give you the best possible experiences whilst you’re at the University and this is why your response to this survey is so important. By knowing about your experiences, whether this be in the classroom, through blended learning, through access to learning resources or social activities, all are important in helping to achieve our goal of excellent overall student experience.

I look forward to receiving your anonymous responses within the NSS, all of which are analysed, then discussed with your course teams to facilitate improvement. Thank you for taking the time to complete the survey.