Ask a Question
You can use Advice Zone Online at any time to 'Ask a Question', which sends a message to us.
We'll respond within 5 working days (Monday to Friday) and you'll get a notification sent to your student email address, so check that email address regularly.
Live Chat is available via Advice Zone Online from 2pm - 4pm, Monday to Friday. Simply find the topic you need help with in the FAQs and start chatting to one of us.
You cannot book an appointment with the Advice Zone, but you can use Advice Zone Online to book appointments with USW's specialist support services.
01443 482540 (9.00am - 4.30pm, Monday to Friday)
There is a Campus Advice Zone on each of the University's four main campuses. Drop in to talk to a member of staff.
9.00am - 4.30pm, Monday to Friday, during term time.
Cardiff Advice Zone is in CAA008, just inside the entrance of the Library in the Atrium.
Glyntaff Advice Zone is in GT L001, inside the entrance of the Library in Lower Glyntaff.