Each of our four main campuses at Cardiff, Glyntaff, Newport and Treforest has an Advice Zone where the staff provide a friendly, face-to-face service and you can find out about any course-related issues.
For example, you can ask to change your course, interrupt your studies or apply for extenuating circumstances. We can also book appointments on your behalf for many of USW's support services.
Our team issues ID cards, gives directions, shows you how to register with the Health Service, borrow a laptop, pay your fees online, print your own letters and use the self-service machines. If we can't answer your query then we will put you in touch with someone who can.
Many of these questions are also answered online through the FAQs in Advice Zone Online.